Learn More | Services
Coaching - Mentoring
At some stage we all need coaching across all levels of the business. This may include sales training, supervising, health and safety or change management, we will teach how to motivate staff and have employees that
are highly engaged in your business. Let’s talk about how I can help here.
Strategic Plans (Business Plans)
An important part of any business is to have a vision and a road map on how to achieve that vision.
We will help you from beginning to end to write and implement your business plan. This may include a separate sales and marketing plan. We teach you how to analyse the capital investment, cash flow, systems, steps needed in change management and human resources to make the plan real.
Operational Efficiency
We take a holistic view of your organisation’s processes from customer enquiry to final debt collection. From this we give you the tools and coach you on how look at each step in detail to “Lean” out waste and ensure optimum performance, allowing more time for owners and staff to work on the business.
Once you have carried out the lean process with our templates we show you how to put in management systems and processes in place to ensure optimum efficiency. We then add total quality management systems to these processes to help eliminate errors in the business and ensure customers receive a consistent service or product. Total quality management systems include monitoring and reporting which gives you control of the entire business process.
Finally we help you set up a process of continuous improvement for the business. Once all these steps are cemented, if required it is an easy process to then acquire an ISO9001 accreditation.
Recruitment
Let’s face it finding staff is one of the hardest challenges we face today. Working for a number of years at the world’s largest recruitment company has given me the skills to find and recruit the best. Let me take this problem off your hands and deliver people that will fit your needs. We coach you how to write advertisements that will attract the best talent, teach how to carry out performance appraisals, carry out interviews, and staff inductions. Does your business have a solid succession plan? Let's fix that!
Health and Safety
This is one you definitely cannot afford to get wrong. However, like most things in business Health & Safety is a system. Set it up right and run it correctly and you will not lose sleep over it. We will audit your current system and show you what needs to be done to bring it up to standard and install a culture of continuous health and safety improvement. You have no system? No worries, we can help you put one in.